Shure has rolled out a new online portal designed to be an interactive technical resource library direct access to product and technical information, document downloads, and resources to support the specification, design, deployment and operation of Shure products across all markets and applications.
The Shure Tech Portal is a searchable online platform offering a document library for each product, including key specifications, global SKU and variant information, software and firmware downloads, imagery, FAQs, and more, As soon as a new product is released, changed, or upgraded, the latest information is available in the portal to be used for bids, training, and support. Users can find information for all product categories and product lines, including microphones, wireless systems, in-ear monitors, conferencing systems, DSPs, earphones headphones, and more.
In addition to sales and technical resource downloads for new, current, and discontinued Shure products and systems, the portal allows users to create their own customised documents and export information directly. It also offers a product comparison tool, a software and firmware archive, and a contact form with contact information for all Shure sales and support offices around the world. It’s available globally and supports English and select international languages and is designed to be mobile-friendly to support users out in the field or at project sites. Shure is also working to add more features and tools in the future.
“Our channel partners, integrators, and professional customers clearly expressed the need for a resource from Shure that would make it intuitive to quickly gather detailed specifications and supporting materials,” says Erik Vaveris, vice president of Global Marketing at Shure. “In creating the new Tech Portal, we worked closely with these partners to ensure the site was organised in a way to deliver accurate and complete information that prioritised organisation and minimised distractions. We trust this new Portal will help our customers and partners in their essential day-to-day work.”
Go here to access the new Shure Tech Portal. Registration is required; for streamlined access, there’s a Single Sign-On feature where users can create a Shure ID and utilize the same login for other Shure platforms, including the company’s Service & Repair platform.