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Riedel's Artist and Bolero provide BRIC with a venue-wide, distributed, IP-based intercom infrastructure.

Riedel Gives Brooklyn’s BRIC Arts Media Agility In Managing Productions & Events

BRIC House venue equipped with Artist digital matrix intercom, 2318 SmartPanel key panels, and Bolero wireless intercom systems in facility-wide communications upgrade.

BRIC, an arts and media institution anchored in downtown Brooklyn whose work spans contemporary visual and performing arts, media, and civic action, has united communications across its BRIC House venue with a new Artist digital matrix intercom, including the 2318 SmartPanel key panels and Bolero wireless intercom systems, from Riedel Communications.

The new technologies help facilitate clear communications and flexible configuration across diverse spaces that includes a public media center, a contemporary art exhibition space, two performance spaces, a glass-walled TV studio, and artist workspaces.

“The Riedel Artist and Bolero installation across our facility has taken communications from the equivalent of two tin cans and a string to a state-of-the-art system with impressive power and versatility,” states David Feldman, Director of Technology at BRIC Arts Media. “We’ve been able to eliminate silos of communication across all our performing arts spaces and productions to create a cohesive system with communication zones serving different productions. Along with added functionality and channel capacity, we’ve also gained desperately needed mobility. We’ve only just started exploring the possibilities, and we see tremendous opportunity ahead.”

“Through its work, BRIC is driving Brooklyn’s creative future — and providing an example for similar arts and media institutions across the country,” adds Philip Stein, Vice President of Strategic Accounts, East, at Riedel North America. “We can’t wait to see the creative new ways BRIC leverages our intercom systems to take productions, concerts, and other events to the next level.”

With its deployment of Artist, 2300 Series SmartPanels, and Bolero beltpacks, BRIC has implemented a distributed, IP-based intercom infrastructure that supports flexible configuration and clear communications. Just four Bolero antennas provide beltpack coverage for the entire BRIC building, eliminating frequency coordination issues while enabling use of inexpensive headsets — the same used for Zoom calls — for communications among staff members.

With the Riedel gear, BRIC has moved from basic partyline functionality with limited channels to much more robust functionality across all spaces, with the ability to isolate specific channels and create separate communications zones for different productions. The BRIC technical team can more efficiently manage multiple simultaneous productions, with the Riedel systems also making it easier to collaborate when working on site, remotely, or on productions and events — while maintaining social distancing protocols.


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