Point Source Audio has announced three new additions to its education and customer service teams, including Joe Cota as customer education specialist, Justin Hall as key account manager, and Mitchell Ho as account manager, Western U.S.
Cota brings a background as a worship pastor and vocalist. “I’m a professional singer and musician by trade so I can relate to many of the challenges our customers face out in the field,” he says. “I really enjoy the education component of what I do and the ability I have to help customers solve their audio challenges.”
Hall offers previous experience as an account manager with a passion for growth. “I have serviced customers, managed projects, and dealt with international distributors for a great deal of my career,” he explains. “I enjoy helping people, so the best thing about dealing with my customers here is that I get to provide a solution to a problem they may be experiencing or help them with their needs.”
This is Ho’s first step into business, coming from minor league baseball, but he’s been around professional audio his entire life. “I’ve grown up around Point Source and have seen the work and effort that it takes to make the reputation it has today,” he notes. “I want to continue building that reputation with every customer I meet by always putting the customers’ needs first.”
“We’re delighted to welcome all three of these highly talented individuals into our Point Source Audio family,” states James Lamb,pPresident at Point Source Audio. “When we hire, we look less for their direct industry experience and more to see if they have the right personality to fit with our company’s customer-centric focus. Joe, Justin and Mitchell all have this in abundance and will be a real asset to our customers as well as the company.”
