Neutrik USA has announced the expansion in its operations accompanied by a new company name — Neutrik Americas — a wholly owned subsidiary of Neutrik AG and a member of the Neutrik Group, that will now service all the Americas from its Charlotte, NC facility. The goal of the shift is to provide centralized operation for the Americas with the benefit of consolidated sales and support for the entire region.
One of the key aspects of reorganization is a focus greater responsiveness for customers, including more effective sales and support services — without such a great variance in time zones — in order to make it easier to contact the compan regardless of one’s physical location. In addition, Neutrik Americas now offers multilingual sales and support services, including English, Spanish, Portuguese, and French language support from its Charlotte headquarters.
Peter Milbery, President of Neutrik Americas, notes, “We moved to Charlotte in 2010 in anticipation of this journey. At that time, we purchased a facility and adjacent land of significant size near the Charlotte Douglas International Airport (CLT) to accommodate the logistics of this expanded territory. Now, as we begin this journey—coordinating various businesses, languages, trade shows, compliance requirements, logistics and so much more—we are committed to making Neutrik Americas easy to conduct business with. We have hired champion-league employees who speak the languages of this entire region and have every intention of providing world-class service and support for everything Neutrik encompasses.”
In addition to the Neutrik Americas expansion, the Neutrik Group will be launching a new global website at www.neutrikgroup.com on October 1, where all group and brand information can be located. The NEUTRIK brand (www.neutrik.com) and REAN brand (www.rean-connectors.com).
