Although the main offices of Ashly Audio in Webster, NY will be closed until the company can safely allow its team to return in light of the COVID-19 pandemic, the company’s system design, customer service, sales, dealer support and shipping teams are still actively working remotely.
The company’s support team remains available via phone and email, in addition to a new chat option on the Ashly Audio web site and at a new toll-free 800 number: 1-800-705-2101.
In addition, Ashly is shipping all in-stock products for immediate delivery, and many custom configured products will still be available with minor delays. All questions can be asked via the new 800 number or via email at [email protected].
And, other questions regarding customer service/support and sales/distribution are also being fielded via [email protected] and the 800 number. The company can also be reach via its social channels.
Ashly University online education will also be kicking off soon. Multiple classes and training sessions will be available each week on a variety of subjects, available to everyone. Sign-ups will be available on ashly.com.