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Articles Tagged Technical Support

  • Thursday, July 09, 2015
    PSW Staff 07/09/15 09:38 AM,
    Audient further invests in tech support with the addition of Daniel Mills to the team. Since the recent upgrade and simplification of the online technical help desk which included the addition of factsheets and answers to many frequently asked questions, the British manufacturer has prided itself on a speedy, informative response to technical questions. Mills steps into the role as technical support agent to assist with questions from Audient owners new and old. Mills brings with him youth, a passion… View this story
    Filed in: AVNewsAVBusinessManufacturer

  • Thursday, August 07, 2014
    meyer sound
    PSW Staff 08/07/14 01:17 PM,
    To build on the growing demand for Constellation acoustic systems, Meyer Sound has bolstered its team with the appointment of Mac Johnson to Constellation program manager and Melody Parker to associate acoustic engineer. “Since the launch of Constellation, the system has revolutionized the acoustics in live performance venues. Our customers are adapting the system’s capabilities for new applications like meeting rooms, recording studios, classrooms, and restaurants,” says Antonio Zacarias, vice president of worldwide sales for Meyer Sound. “With Mac and… View this story
    Filed in: AVLive SoundNewsAVBusinessEngineerManufacturerNetworkingProcessorSoftwareSound Reinforcement

  • Monday, July 21, 2014
    PSW Staff 07/21/14 02:22 PM,
    CADAC US and Canada has secured premises in Hoboken, New Jersey that will house the new North American division’s sales, distribution and service operations, headed up by general manager Paul Morini. Currently under refurbishment, the new HQ will be fully operational by the end of August. At the same time, the company announced the appointment of console engineer Mitch Mortenson as technical support manager. Mortenson is a renowned pro audio industry personality having spent some 20 years in the industry… View this story
    Filed in: Live SoundRecordingNewsAnalogConsolesDigitalInstallationSound ReinforcementStudio

  • Tuesday, March 26, 2013
    PSW Staff 03/26/13 01:16 PM,
    Meyer Sound has announced the appointment of Chris Mead as the company’s Middle East Technical Support Manager. Based at the Meyer Sound Middle East office in Dubai, Mead will be responsible for providing technical support to customers throughout the Middle East, North Africa, and Indian sub-continent. “Meyer Sound’s growth opportunities in the Middle East lie in our quality products as well as our ability to provide timely and knowledgeable technical support for customers in the territory,” says Mauricio Saint Martin,… View this story
    Filed in: AVLive SoundChurch SoundNewsAVBusinessInstallationManufacturerSound ReinforcementTechnician

  • Tuesday, January 04, 2011
    rational acoustics
    PSW Staff 01/04/11 07:30 AM, 0 Comments
    Rational Acoustics has announced the addition of John Aldrich in the role of technical support specialist, where he will provide daily customer support and technical issue resolution for Smaart software and peripheral hardware products via phone, e-mail and other electronic mediums. Aldrich will manage the overall Smaart knowledge base and review, create and refine the company’s technical support offerings as needed. Additionally, he will assist the development team with bug reporting and new release/new product testing and documentation. Prior to… View this story
    Filed in: AVLive SoundChurch SoundNewsPollAVBusinessManufacturerMeasurementSoftwareAudio

  • Monday, April 19, 2010
    PSW Staff 04/19/10 06:51 AM, 0 Comments
    L-ACOUSTICS has appointed Marc Bénard to the newly-created role of technical support manager, amplified controllers. This new position reinforces the L-ACOUSTICS technical support department which now is divided into three areas: fixed installation, rental, and amplified controllers and LA Network Manager products Bénard joins the company with 10 years’ experience in pro audio industry, working mainly in digital product management and technical support. His new role will be to educate and support touring and fixed installation clients in the use… View this story
    Filed in: Live SoundNewsPollBusinessDigitalInstallationLine ArrayLoudspeakerSound ReinforcementSubwooferSystemAudio

  • Friday, January 09, 2009
    freddy meyer
    PSW Staff 01/09/09 04:23 PM, 0 Comments
    Jan Frederick Christoph Meyer (aka “Freddy”) is the newest member of the Meyer Sound European Technical Support team. “I am happy about becoming a part of the Meyer Sound family and joining the European Tech Support team,” says Freddy. “I am fortunate to have had the opportunity to participate in many different productions with Meyer Sound’s versatile and reliable gear. This experience will allow me to support Meyer Sound customers and provide the level of service the company is known… View this story
    Filed in: Live SoundChurch SoundNewsBusinessLine ArrayLoudspeakerManufacturer