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Hamilton Brosious:
Pro Audio Sales Pioneer Part 1
By Harry Klane
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Hamilton Brosious initiating ProSoundWeb's Pioneers of Pro Audio series comes
as no shock to those who are lucky enough to know him. Ham,
as he is affectionately called, has spent one of his many
careers in the Professional Electronics marketplace. During
the past forty plus years, his work has spanned newspaper
advertising, broadcast, commercial sound, controlling sales
management for a small company that grew into Ampex's most
effective competitor, then, with Robert Berliner, operating
the largest specialized professional audio retailer in the
US. Even today, he continues to push the envelope with Digibid.
Hamilton is the prime focus here, but we must acknowledge
the teamwork that helped him achieve his goals. While his
contributions as an inspiring co-worker, manager, and principal
represent some of the crucial elements of achievement; the
team members he worked with were integral components too.
I hope this article allows more people to see the need to
learn from a mentor in their career. I've been extremely fortunate
to be exposed to a number of industry leaders. Russ Hamm,
Jerry Graham, Gene Perry, Keith Worsley, Ken Berger and Jack
Kelly all developed my skills and helped me move forward in
my career. Each of them taught me something of what it means
to do your job right, but Hamilton represents a uniquely influence.
His unique style and force brought me the most with the least
effort. When Ham learned about what I was writing, his first
comment was that I was going into too much depth and detail
(and again he was right about that). He just didn't think
about all those factors as it was happening. In my own case,
I find myself thinking less and less about the "rules"
and just spend more time trying to do what I feel is right.
Studying and practicing Hamilton's examples have been a major
factor in helping me develop this understanding.
Our relationship began during my years spent in and around
New York. Gene Perry, my former manager at Harvey Pro Audio,
had kept up our relationship after he became the sales manager
at Audiotechniques. When I also decided to look for life beyond
Harvey's, I applied there for a sales position. Gene insisted
that we meet with Ham for lunch at a Times Square Japanese
restaurant. I remember his first comment as (paraphrased):
"If you've done anything wrong in this business, you've
done an excellent job at hiding it." This occurred after
he had turned to the waiter and ordered our meals in what
seemed to me and, as far as I could tell, the waiter, like
proper Japanese. This led to a discussion about his activities
as an infantry officer on Okinawa, and during the Japanese
occupation.
I came out of that meeting impressed with Gene's choice in
joining Audiotechniques and with the business sense that I
felt Hamilton was bringing to the pro audio industry. Ham
had done his research, had been honest with me all during
the conversations that day, and had expressed what he expected
from me as an employee. The money seemed right, and I began
working for Audiotechniques shortly thereafter.
Over the intervening years, Ham helped me achieve an understanding
of what I should be doing, and how to do it more professionally
and with more consistent results. I saw and learned what selling
really means; simply by shutting my mouth, watching and listening
to the man go through his days (and, often, nights). That
education wasn't the result of a book or forced attention.
Instead, I simply opened myself up enough to the nuances of
energy in a room and how they changed when Ham walked in.
No matter what the situation, a solution usually resulted
from his ability to keep everyone focused on the desired goal.
More times than not, our meetings ended up going exactly where
he/we wanted.
When thinking over how to best present some concepts that
Ham effectively illustrates, his skills provide me a framework
to organize some of the details. These facets of his personality
hardly express the fullness of his complexity, but for our
purposes, these headings highlight characteristics that made
his efforts worth noting. The value of these ideas is proven
by Ham's track record of success as well as by their significance
for me and for others as we developed. Some of these concepts
may appear self-evident: some are espoused year in and year
out by "sales gurus." But a gulf exists between
living it and just saying it "as if" you mean it.
Hamilton's hallmark was and is an infectious enthusiasm, which
is absorbed by all who know him.
Check Out Part 2
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