I am often ask variants on this single question. What characteristics do you look for in a potential member for your sound team?
Should you look for a frustrated musician? A rocket scientist? A computer geek? A telephone lineman?
Maybe, or maybe not. Attitude is usually more important that pre-existing aptitude.
In this article, we’ll first examine how to identify the proper individuals to serve in your technical support ministry. We’ll also show you how to train them to achieve technical excellence.
A Servant’s Heart
After serving on the production staff at churches for nearly ten years, I’m here to testify you that you never want to choose a person based solely on their technical knowledge.
Instead, look for someone with a willing heart first. Then ask about their technical knowledge.
Why not look for technical knowledge first? While both are important, technical stuff is easy to teach over time.
Finding someone with a servant’s heart can be more difficult. It’s part of their core personality.
It also illustrates their relationship with God and predicts their ultimate utility within your tech support staff.
Serving in a church ministry requires a boatload of grace and more patience than many people have left at the end of a busy week. In some churches, it means working with difficult people every weekend.
The worship team and tech support team depend on each other’s gifts to be at full muster at the downbeat of the service. The process is much like preparing a weekly meal for all your worshipers.
The worship team and tech support team need to be in unity before, during and after the service. Being on the same page, spiritually, is the key ingredient to this recipe.
One principle I’ve relied on over the years is that anyone involved in tech support ministry needs to be F.A.T.— faithful, available, and teachable, in that order. Once they’ve joined the tech support team, these people must also be faithful to be there when they’ve promised to be there.
Most of our lives are too busy. Many people over-schedule our arrivals and departures to the nanosecond. But as a wise friend of mine once suggested, the only way we can be somewhere on time is to arrive there early.
The volunteer should also make themselves as available as is practical. To say they’re committed to the success of the ministry, but then to only make themselves available for one monthly service doesn’t work well in most situations.
Only operating a console one time a month isn’t often enough to become proficient at it. Would you climb on that airplane next weekend if you knew that the pilot only flies once a month? Granted, I’ve never heard of anyone dying from a bad mix, but you get my point.
There is another side of this issue, however. I’ve seen some volunteers make themselves too available, to the point that their relationship with their family starts to suffer. If you get your priorities out of line, your work in that ministry will.