Harman Professional has appointed Amanda Divine to the position of Associate Director, Sales Information/Systems.
In this position, Divine will be responsible for the development, implementation and retention of sales information and the systems used to operate the business, overseeing all aspects of the sales organization’s quality and business improvement efforts.
She will report to Jaime Albors, Senior Director, Global Sales Operations, Harman Professional.
Divine began her career in January 1999, when she joined Crown Audio as a Sales Agent. In the more than 14 years since, Divine has held numerous positions with Crown, including Team Leader of Sales Administration and Manager of Sales Support Administration.
For the past three years, Divine has served as Manager of Sales Operations for Harman Professional, where she has led, organized and consolidated the processes used by Harman offices located in the United States, United Kingdom, Puerto Rico and Malaysia.
“In the many years Amanda has been a member of the Harman team, she has been instrumental in helping transform our systems to support a consolidated Harman structure, while improving the ease with which customers can transact business with Harman,” said Jaime Albors, Senior Director, Global Sales Operations, Harman Professional. “Amanda has proven to be a strong leader and an excellent communicator with a unique combination of business and technical expertise.”
“We recognize the success of our business lies in our commitment to customer service as much as the quality of our products, and that the quality of our service hinges on our ability to streamline our internal processes and simplify transactions for the customer,” Divine noted. “I embrace the challenges of this new position and am looking forward to further developing programs that will lead to even more efficient operations.”